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Choosing A Great Hosting Partner

Posted on May 4, 2017 by Christopher Rhines

The world of web and application hosting is a busy market with many options and big hosting companies. But in an over-crowded marketplace, the best choice you can make for your business is to choose a reputable hosting provider that understands your business and that can provide quick, personalized service. After all, if your website is unavailable, you’re losing out on one of the main channels that your customers can interact with your business, and you’re likely losing sales as a result.

Large Data Centers = Little Attention to Customers

Many large hosting providers have a huge customer base, and they house thousands of servers in data centers around the world. But while they were busy building massive warehouses filled with great equipment, they might have neglected to expand and improve the customer support end of their operation. Web hosting customer support is critical, because what good is a web host if you can’t get support when you need it?

Also, a large web hosting provider is less likely to understand your specific business needs. They’re used to setting up dozens of sites a day without ever speaking to the customers on the other end. Each and every business is unique, and what works for one business may not work for another, so a one-size-fits-all approach is not ideal.

Leave The Geekery To The Experts

There are many decisions to make when choosing a hosting plan: Should I pick a Windows or Linux platform? How much bandwidth do I need? What about memory and hard drive storage?

Small business owners often don’t have time to consider the multitude of options when all their primary concern is finding a good, reliable environment to host their website. They need someone they trust to take care of the tech end, so they can focus on running their business.

Support Local Businesses

A close up shot of servers to a local website hosting provider.Many giant hosting companies that are located in Silicon Valley have no direct connection to the economy in Virginia. We firmly believe in supporting local businesses, and we encourage Virginia-based businesses to host their websites and applications with a company that’s deeply rooted in Virginia, too.

We used to refer our partners and clients to larger hosting companies, but we found that too many of them grew frustrated with the limited options and lack of customer support. That’s why we decided to step in and provide a better hosting solution, locally.

If you’re interested in finding out more about our custom-tailored hosting options, please fill out the form below.

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About the author:

Christopher Rhines

Partner, Director of Development

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Christopher is the Director of Development and one of the partners at Torx. In addition to keeping Torx's Richmond office firing on all cylinders, he can often be found deep in the trenches, building custom content management systems and WordPress-powered websites. He still remembers how to write Basic computer programs on Apple IIs and Commodore 64s.